olc.region10.orgRegion 10 Online Learning Center (OLC) - Professional Development

Email Address Password Log in Create New Account OR Forgotten Username/Password R10 OLC CERTification at Region 10 Bilingual CERTification Courses CERTification Mentors/Consultants Clinical Teaching Counselor Program Diagnostician Program Digital Learning and Competencies edTPA Instructional Methods Part A Instructional Methods Part B Instructional Methods Part C CERTification Staff ONLY Courses in Development Customized Courses Sandbox Search courses Submit ***All courses with the exception of CERTification for Teachers, Counselors, and Diagnosticans in our old system (OLC) are now archived. All certificates of completion earned before July 1, 2019 can be found in the User Profile Application. Follow this link to login ( opens to a new window ). You will see "My Certificates" in the menu bar at the top of the window. Please visit www.myprofessionallearning.com to start taking courses in our new system. ADMINISTRATIVE LEADERSHIP COMPLIANCE TRAINING BUNDLE DETAILS SCHOOL OPERATIONS TEACHING & LEARNING REGION 10 CERTification ONLINE LEARNING CENTER Our Online Learning Center is a responsive, innovative education solution designed to give administrators, teachers and support staff just-in-time effective professional development. Region 10 Education Service Center provides administrators, teachers, support staff and students with professional development and services designed for improving both workplace excellence and student achievement. This site lists several online courses and online and printed resources our departments offer. Frequently Asked Questions Do I have to pay for the online courses? If your school district participates in one or more of the Region 10 co-op programs, you may not have to pay to take certain courses. Some courses may require payment regardless of any co-op membership Courses may be purchased by credit card or purchase order. Information will be collected in the shopping cart after your selection. Please note that purchase orders must also be faxed to Christine Ortiz, CEOP. Phone: 972-348-1446 FAX: 972-348-1447 Email: christine.ortiz@region10.org Refund Policy? Region 10 ESC does not provide refunds on any fees or charges related to our Online Learning Center courses unless there was a technical issue caused by Region 10 that prevents you from accessing or completing the course within a timely manner. How long do I have to complete a course? Most online courses are set at a one year enrollment period. You can stop the course at anytime and return to finish at a later time during the one year period. Please note that the Compliance courses are reset on an annual basis in June. This will clear all existing enrollments for the course. Previous certificates from archived courses will still be available and you may return to archived courses, if necessary, through the assistance of our help desk. Please understand that some online courses have shorter time constraints, depending upon the purpose and nature of the course. What technical requirements are needed? All of the courses require you have the latest web browser. If you experience technical difficulties with a course, please try using a different browser or device, if possible. Any course may require a media player plugin such as Flash or Quicktime , a PDF reader , and/or access to YouTube . I’m having problems accessing the courses. How do I get help? If you need to reset your password , you can do so from the Region10.org homepage. If you need any further assistance with the courses, you can contact our Help Desk at 972.348.1234 More Details I’m having problems accessing certain course activities. What can I do to correct the issue? Troubleshooting Activity Access Issues Sometimes access to certain activities within a course may seem blocked but it could be that settings in your own browser are causing the problem. There is no harm in trying to resolve this on your own first! Follow the advice per your browser in this How do I resolve activity access issues by clearing my web browser’s cache, cookies, and history document. If the problem still persists, please submit a Help Desk ticket. What are the meanings for the different legend icons I see in the course description? Tip: If you click on an icon within the footer of every page of the OLC site it will provide a list of courses that fits that category. Course Legend 3 rd Party Course Providers We have partnered with the following providers for high-quality PD at a reduced rate. CE Credit Master Teacher Stetson and Associates Co-op/Service Legend The following icons indicate if a course is free for district members of the respective co-op or service. Advanced Academics/Gifted and Talented Compliance Bundle Early Childhood Services & Pre-K Cooperative Fine Arts & LOTE Library Services Region 10 Districts & Charters State Allotment Title II Regional Cooperative Service Title III - Bilingual/ESL How many times may I take a course? Courses are designed to be taken one time. Compliance courses are copied into a new course shell and updated to allow for a new completion certificate each year. Otherwise, a course will only offer one certificate with the original date of completion. May I transfer a course purchase to another person? No, transfers are not allowed. Each individual must register for their own courses. Payment can be individual or by CO-OP membership. Skip If you need help logging in ... If you need help logging in ... Please call the HELP DESK at 972.348.1234 during normal business hours or click the button below to submit a HELP DESK ticket anytime. Please state the name of the course and the specific problem you are experiencing. Provide as many details as possible. Open a ticket with the Help Desk Skip ListServ ListServ Join our listserv if you would like to receive announcements or be notified of new courses that are added. Back Skip Help Desk Help Desk 972.348.1234 Submit a Help Desk Ticket Here Skip Online Learning Center Online Learning Center Region 10 Education Service Center 400 E. Spring Valley Rd. Richardson, Texas 75081-5101 972-348-1490 Accessibility | Internet, Photo & Video Privacy Policy | Disclaimer | Terms of Use You are not logged in. ( Log in...